Physicians IT
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Services
EMR Implementation, Maintenance and Support
As our name suggests, we have extensive knowledge and experience with implementation, maintenance and support of your electronic medical records and billing system. We have transitioned many physicians offices all over the country with a great deal of success! We are experts at both the IT side and the software side of EMR systems, which allows us to help you through a stress free transition. Specifically, we coordinate with the software provider and manage the entire project including procurring the necessary server, network and workstation hardware, then manage the process of getting the software installed and configured. Our staff will provide software support at no additional cost. We have more than eight years of experience with implementation, maintenance and support of EMR systems. Our staff has worked with virtually all of the major EMR and medical billing programs available on the market today.

Being a full service IT service company, we are equally as knowledgeable about the servers, networks and workstations and how to properly configure the entire system to work together in harmony. All of this translates to a stress free end user experience - with the Physicians-IT support system in place everything just works the way its supposed to!

Proactive Maintenance
We understand that physicians cannot afford down time. In order to reduce the likelihood of downtime to the greatest extent possible we do the proactive work to make sure that your systems are setup right and maticulously maintained. We also monitor 100% of your environment so we are usually the first to know when a problem develops and techs can go to work right away fixing anything that could cause downtime. Our maintenance routines includes keeping all of your systems up to date with patches and updates - both hardware and software. By doing the proactive maintenance and dealing with problems as they develop we're able to deliver a much higher level of performance from your systems, with far fewer incidences of needing to call the help desk.

Quality Support and Advice Anytime, 24x7x365
Physicians have very busy days that often last well into the evening hours. We have redefined "regular" office hours to mean whatever it means to you. Call us anytime that is convenient for you. We won't respond with an inexperienced help desk person. You will have a designated support person that will answer your questions whether you call at 8 a.m. on Tuesday morning or 11 p.m. on Saturday night. We hire IT professionals that are not only experienced but also demonstrate a caring and patient approach when dealing with customers. What good is 24 hour support if it's not quality support!

Low flat monthly price - no hourly rates
Virtually all other IT service companies charge by the hour. You never know how much it's going to cost on a monthly basis. We recognize that this makes it difficult to decide whether or not you can fit support into your budget. Our all- inclusive support plans are billed at a simple flat monthly rate. There are never any surprises. We tend to be considerably less expensive than our competition, especially when you factor in all that's included. This allows us to stay connected with your staff as much as necessary without the stress of how much it's going to cost you. You get a whole month of service for one low monthly fee!

510 West Grand River Avenue  |  Brighton, MI 48116  |  (810) 844-1832  |  email-us@physicians-IT.com